Customer Service Follow-Up Questions In an ongoing effort to improve our care to you, your family member and our community, please take a moment to share your feelings about your recent experience at Bonner Springs Nursing and Rehabilitation Center. Patient NameDate 1. Could you tell me what you liked most about your recent or current stay at our facility?2. What are some things we could improve on to have made your experience better?3. Would you utilize our facility again, or recommend us to others? Why or why not?PhoneThis field is for validation purposes and should be left unchanged.